Sinar Mas Land was awarded as the Country Winner IDC Future Enterprise Awards 2021 in the Best in Future Customers & Consumers Indonesia Category which shows that the services provided to the consumers is the best practice in Indonesia. The customer experience presented by Sinar Mas Land is the city app named OneSmile for customer services, invoices reminder, areas information, community information, city guide and cashless transaction in various stores and outlets to accommodate the physical restrictions during the Covid-19 pandemic.